| Question |
CMS. |
Others |
| Has your vehicle modifier been in the
business of
modifying vehicles for people with disabilities for a long period of
time? |
16 Yrs.
|
?
|
| Is your vehicle
modifier devoted strictly to vehicle modifications? |
Yes
|
?
|
| Is your
vehicle modifier
an accepted provider by the Veterans Administration? |
Yes |
? |
| Do local hospitals and
driver rehab
specialists recommend this vehicle modifier? |
Yes
|
?
|
| Is your vehicle
modifier approved
by the VESID. (NYS Vocational Rehabilitation)? |
Yes
|
?
|
| Is your vehicle
modifier a member
of NMEDA? |
Yes
|
?
|
| Does your salesperson have the
years of experience
and know-how to design the RIGHT system for your needs? |
Yes |
? |
| Do the technicians at your vehicle modifier's
facility
have the combined years of adaptive equipment experience and know-how
to
design the RIGHT system for your needs? |
40 Yrs.
|
?
|
| Do you
know other adaptive
equipment users who would recommend this vehicle modifier? |
Yes |
? |
| Does your
vehicle modifier
carry completed operations as well as general liability insurance? |
Yes |
? |
| Does your
vehicle modifier
use crash tested equipment whenever possible? |
Yes |
? |
| Does your
vehicle modifier
meet or surpass factory warranties? |
Yes |
? |
| Do several
wheelchair
lift manufacturers recommend this vehicle modifier? |
Yes |
? |
| Does your
vehicle modifier
listen to your wants, needs and answer your questions? |
Yes |
? |
| Does your vehicle
modifier spend
enough time explaining the proposed modifications? |
Yes |
? |
| Does your vehicle
modifier "overload"
your van with equipment not needed or wanted? |
No |
? |
| Does your vehicle
modifier speak
unfavorably about their competition? |
No |
? |
| Does your vehicle
modifier have
a C.S.I. (Customer Satisfaction Index) tracking program, and are the
results
available for your review? |
Yes |
? |
